Troubleshooting

# Step 1: Test basic connectivity
curl -v -x http://gate.zentislabs.com:8080 \
  -U "customer-USERNAME-cc-US:YOUR_PASSWORD" \
  https://httpbin.org/ip

# Step 2: Test with timeout
curl --connect-timeout 10 --max-time 30 \
  -x http://gate.zentislabs.com:8080 \
  -U "customer-USERNAME-cc-US:YOUR_PASSWORD" \
  https://httpbin.org/ip

# Step 3: Check DNS resolution
nslookup gate.zentislabs.com

# Step 4: Test port connectivity
# Windows:
Test-NetConnection gate.zentislabs.com -Port 8080
# Linux/macOS:
nc -zv gate.zentislabs.com 8080

import requests
import time

def debug_proxy_connection():
    proxy_url = "http://customer-USERNAME-cc-US:YOUR_PASSWORD@gate.zentislabs.com:8080"
    proxies = {"http": proxy_url, "https": proxy_url}

    print("1. Testing direct connection...")
    try:
        r = requests.get("https://httpbin.org/ip", timeout=10)
        print(f"   Direct IP: {r.json()['origin']}")
    except Exception as e:
        print(f"   Direct failed: {e}")

    print("\n2. Testing proxy connection...")
    try:
        start = time.time()
        r = requests.get("https://httpbin.org/ip", proxies=proxies, timeout=30)
        elapsed = time.time() - start
        print(f"   Proxy IP: {r.json()['origin']}")
        print(f"   Response time: {elapsed:.2f}s")
        print(f"   Status: {r.status_code}")
    except requests.exceptions.ProxyError as e:
        print(f"   Proxy error: {e}")
        print("   → Check credentials and proxy host/port")
    except requests.exceptions.ConnectTimeout:
        print("   Connection timed out")
        print("   → Check firewall and network settings")
    except requests.exceptions.ReadTimeout:
        print("   Read timed out")
        print("   → Target site may be slow, increase timeout")
    except Exception as e:
        print(f"   Error: {e}")

debug_proxy_connection()