Error Codes Reference
Bad Request
Cause: Malformed proxy username or invalid parameters
Fix: Check username format: customer-USER-cc-XX-sessid-ID
Unauthorized
Cause: Invalid or expired API key / wrong password
Fix: Regenerate API key from Dashboard → Settings → API Keys
Forbidden
Cause: API key lacks permissions or account suspended
Fix: Check account status and API key permissions in dashboard
Proxy Auth Required
Cause: Missing proxy credentials
Fix: Include username:password in the proxy URL
Rate Limited
Cause: Too many requests per second
Fix: Implement backoff or upgrade plan for higher limits
Bad Gateway
Cause: Target site unreachable via proxy
Fix: Retry with a different session/IP or check target availability
Pool Exhausted
Cause: No available proxies in the requested geo/type
Fix: Broaden targeting (country instead of city) or try different proxy type
Gateway Timeout
Cause: Target site too slow to respond
Fix: Increase timeout or retry. Target may be rate-limiting.
